FRECUENT QUESTIONS
Our primary goal is to help you complete your transaction and protect your products.
At Postal Hub, we offer a variety of business services including private mailbox rental.
FAQ
If you have any doubt or question that has not been included here, remember that you can use our contact section.
1I am Mexican, can I have a contract with just my passport?
That's right, no matter your status, you can hire.
2I don't have a credit card. Is it possible to pay in cash?
Sure, we accept cash and card payments.
3In my family we are more than 3 members, what is the family limit?
3 members per mailbox.
4What is the maximum time that a package can be in my mailbox?
The necessary time, only has a storage cost after the first 3 days.
5In the event that I or one of my registered family members cannot go to pick up the product, can a family friend go?
Sure, you just have to give notice by mail (manager@postalhub24.com ) with a copy of your identification.
6Is there a maximum number of packages to receive per month?
There is not limit.
7If I contract the 24-hour service, is it true that I can go at any time?
That's right, you can pick up your packages at any time.